FAQ - Default
It’s currently quite busy at our Customer Care department. We aim to reply within 2 working days and are doing our best to help everyone as quickly as possible.
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Use our Help Centre to report an issue or ask a question. It's the quickest way to get support. Still need a hand? Just chat with us, give us a call, or drop us an email. We’re happy to help!
Germany 🇩🇪
📞 +49 800 000 7131 
Mon–Fri 10:00–17:00 CEST*
*Stoov berechnet keine zusätzlichen Kosten für Telefonate. 
Gesprächsgebühren richten sich nach den Tarifen deines Telefonanbieters.
Netherlands 🇳🇱
📞 +31 30 808 0287
Mon–Fri 10:00–17:00 CEST*
*Stoov rekent geen extra kosten voor telefoongesprekken. 
Eventuele kosten zijn afhankelijk van de standaardtarieven 
van je eigen telefoonprovider.
United Kingdom 🇬🇧
📞 +44 330 822 5104
Mon–Fri 09:00–16:00 GMT*
*Stoov does not charge any additional fees for phone calls. 
Any cost depends on your phone provider’s standard rates.
Rest of the World 🌍
📞 +31 30 808 0336
Mon–Fri 10:00–17:00 CEST*
*Stoov does not charge any additional fees for phone calls. 
Any costs depend solely on your own phone provider’s standard rates, in accordance 
with applicable national and EU regulations.